Cathy Liska 
In the quest to enhance client development, we’ve gathered insights from eight seasoned coaches, including a Career Coach and a CEO. From identifying positive aspects of triggers to implementing the GROW Model for client development, these experts share one technique they find indispensable in supporting their clients.
- Identify Positive Aspects of Triggers
- Practice Deep Intuitive Listening
- Guide Clients with the “Sweet Spot Exercise”
- Encourage Future-Focused Feedforward
- Implement a GROW Model for Client Development
Identify Positive Aspects of Triggers
If a client tells me how there is this one person who triggers them immensely and how they are unable to stand people like them, and their personality traits really grind their gears, I recommend this easy exercise:
Write down three to five personality traits of theirs. Write down next to those characteristics your own ones. How do you see yourself? Probably as the opposite, since it may bother you that much if it wasn’t the case.
Now write down the positive aspects of that person’s personality traits. How can someone live those characteristics in a healthy and helpful way? For example, someone who’s arrogant is a confident person if they live this personality trait in a healthy way.
There you have it: This is your potential for development. That’s why it triggers you so much. Subconsciously, you want those positive aspects of this person and see them magnified through them. The person basically shows you your way. Pretty helpful of them, isn’t it?
Irina Palatai, Coach for Personal Development, Irina Palatai Coaching
Practice Deep Intuitive Listening
It may seem like a contradiction that a coach must listen deeply to their clients and abruptly stop them when they spiral into their victimhood. It is by listening deeply that we can spot fear, victimization, and other destructive actions that are keeping them from success.
We must be able to discern between the stories they tell and their stories. I’m not sure it’s a technique necessarily, deep intuitive listening, and calling them on their negative thoughts or words is one of the best gifts I can give my clients.
Viveka von Rosen, Founder and Post-Executive Coach, Beyond the Dream Board
Guide Clients with the “Sweet Spot Exercise”
One technique I find incredibly helpful in supporting my clients is the “Sweet Spot Exercise.” This practical tool guides clients in discovering their purpose by finding the intersection of what they love to do, what they are great at, and what the world can use and will pay for. It starts with asking three key questions:
What are your superpowers? What brings you joy? What does the world want that you can get paid for? By exploring these areas, clients can identify patterns and overlaps that highlight their “sweet spot.”
This exercise not only helps navigate career reflections and transition, it also provides clarity on aligning work with personal values and passions, leading to greater fulfillment and balance.
Kelsi Kriitmaa, Professional Coach and Consultant – Social Impact, Kriitmaa Coaching & Consulting
Encourage Future-Focused Feedforward
One technique I find invaluable in supporting my clients is the practice of feedforward. Instead of dwelling on past mistakes, feedforward focuses on providing constructive suggestions for future improvement. This method shifts the conversation toward positive action and growth, encouraging clients to embrace change and take proactive steps toward their goals.
By emphasizing what can be done differently moving forward, clients feel more motivated and empowered, fostering a more optimistic and forward-thinking mindset that is crucial for continuous development and success.
Allison Dunn, CEO, Head Business and Executive Coach, Deliberate Directions
Implement a GROW Model for Client Development
My best strategy for supporting clients is the GROW model, which focuses on personal development. GROW stands for: Goal, Current Reality, Options (or Obstacles), and Will (or Way Forward).
Effective coaching sessions are structured utilizing this concept, which maps out intentions, current reality, choices, and plans for moving forward. Most coaches use this model because it positions the coach more as a facilitator rather than an authority in the client’s life. The coach guides and assists the client’s problem-solving process.
In my experience, there’s a high likelihood—about ninety-three percent—that you’re working with clients on their personal or professional development. The GROW technique is often one of the best approaches. I recommend this model because it is adaptable whether you are a sales coach or a sports coach.
This method can be tailored to your requirements and works well with clients who are eager to grow. The GROW model-based workshops provide clients with lasting knowledge, tools, and skills that continue to benefit them.
Paw Vej, Chief Operating Officer, Financer.com
