Cathy Liska Do executive coaching skills enhance performance in jobs other than coaching? The questions is really too easy – yes! Executive coaching skills are applicable in all types of work.
How do executive coaching skills help in non-coach jobs? Gallup polls find that the number one reason people quit their job is their boss. Business News published a study that indicated 84% of workers wanted to quit their job and find something different in 2011 – when the economy was struggling! What are the reasons? Studies show that the top skill deficiencies in the workplace are people and communication skill. Top in the core competencies of a coach are people and communication skills. Learning coaching skills does make a difference on the job.
Consider this example:
To complete a project, an employee is waiting on something from a different department. In the past, when they approached that department they became defensive and held up the project.
- Coaching skills include understanding others, how they think, process, and function which means understanding their priorities and focusing on their motivation. Coaching skills include communication techniques so that you are able to listen effectively, ask questions, and use clear, respectful language that works.
When the employee approaches the other department using coaching skills, they first consider their priorities and motivation, take the time to ask them questions about what is happening, and ask their process and timeline for delivery. By changing the approach, the outcome changes.
Executive coaching skills enhance communication and people skills resulting in productive interactions and enhanced results.
